Frequently ~

Asked Questions

In India, millions of Hindu women donate their hair to temples due to their religious beliefs. In this way, we get the hair directly from the Indian temples. Virgin Indian Remy Hair is a quality which is 100% unprocessed (never been processed with chemicals or colors) and all the cuticles are intact and aligned in the same direction from head to tail, which prevents the hair from mating and tangling.

Yes. You can color the hair. Our hair has never been chemically treated so it can handle the coloring process very well. However, once you color or process virgin hair, it’ll no longer be virgin. We recommend consulting a professional if you wish to color the hair.

We recommend 2 bundles for lengths from 10’’ – upto 14″ or 16’’, 2–3 bundles for lengths 16’’ – upto 22″ or 24’’ and 3–4 bundles for lengths 26’’ & above.

Also, take into consideration that the number of bundles required also depends on the style & volume you desire to have. (Usually 2–3 bundles are enough to cover the head).

Yes. You can make whatever style you wish to have. You can cut, straighten, make wave & curls to get your desired style or look.

We would recommend using/consulting a professional for best results.

We do not recommend cutting the weft. If you or your stylist are going to cut the weft, then please make sure that the ends are sealed properly because cutting the ends may lead to shedding of hair from the weft if not properly sealed.

CUTTING THE WEFTS WILL VOID ANY AND ALL WARRANTIES.

Yes. When you first receive the hair, it has been shampooed and conditioned already. But we would recommend you to wash the hair when you first receive it to examine if there are any issues such as tangling etc.

If you notice any issues with the hair kindly contact us immediately and we will do the needful for you.

If the hair is cut, colored or installed, we will not be able to help you out. Please make sure you get the hair installed by a professional for the best results.

Our hair can last upto 15 or more months with proper care.

We would recommend washing and conditioning the hair twice a week with a good shampoo and conditioner to keep the hair moisturized, so the hair doesn’t get dry and tangled, as the hair is not alive anymore.

We accept all payments via PayPal. Buy Now & Pay Later option also available for eligible customers via PayPal at the time of making payment.

We will ship all available items within 2-3 business days (72 hours) after receiving confirmation of your payment.

Our system emails you an order receipt upon completion of your order.

Our goal is to get the hair to you as soon as possible. However, we will need your payment to be processed prior to shipping hair out.

Weekends and holidays do not count as business days.

Her products101 ships all orders directly from its factory in India and also from Houston office as well. All orders are shipped via DHL from India and via USPS standard shipping from Houston.

Tracking number will be provided once the hair is shipped.

Your package may require a signature upon delivery. If you’re not available to sign, you can request to hold the package at a nearby location for pickup.

Kindly refer our shipping & return policy for more details.

Yes. We ship worldwide via DHL/USPS. Shipping costs do not cover tariffs/Customs charges by your home country.

Customs clearance, additional taxes, fees or duties, and paperwork are the customer’s responsibility.

Kindly refer our shipping & returns policy page on the website for more details.